Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include:

• Name and contact information
• Billing and shipping addresses
• Payment information
• Order history
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Send you marketing communications (with your consent)
• Improve our products and services
• Provide customer support
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your consent
• To process payments (Paystack)
• To fulfill orders (shipping partners)
• To comply with legal requirements
• To protect our rights and safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure payment processing
• Regular security assessments
• Access controls and authentication

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@sueandmon.com
• Phone: +234 123 456 7890
• Address: 123 Wellness Street, Lagos, Nigeria

Data Protection Officer

For privacy-related inquiries, you can also contact our Data Protection Officer at dpo@sueandmon.com

Last updated: September 10, 2025